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Custom code embed for Webflow / Squarespace / Wix
Custom-code embed for Webflow, Squarespace, or Wix — paste-ready, with exact placement steps for that platform and the most common gotcha.
Win-back email for lapsed customers (90+ days)
Klaviyo / Shopify-Email-ready win-back for customers who haven't bought in 90+ days. Subject options + preview text + body + PS — paste straight in.
Customer research interview agent
Builds the interview script, runs the playback analysis from your notes, and pulls out the messaging gold.
Customer testimonial agent
Turns a raw customer interview or survey response into a polished testimonial across formats — quote card, long-form story, video script.
Customer reactivation agent
Pulls past customers who haven't been seen in 12+ months, segments them by job type, drafts personalised reactivation messages tailored to each segment.
Customer enquiry triage agent
Customer enquiry comes in via SMS/email/FB. This agent classifies it, drafts the right reply, and either books a quote visit or kills it gracefully.
Customer thank-you + review request agent
End-of-job sequence: thank-you SMS day-of, follow-up day 3 with review request, gentle re-ask day 14 if no review yet. Calibrated to not be pushy.
End-of-financial-year customer thank-you with referral ask
Sent to past customers around June/July. Thanks them, mentions you're booking the next financial year, asks for referrals.
Customer complaint about workmanship — empathetic acknowledgement
Sent within hours of a customer complaint about the quality of work. Acknowledges, doesn't argue, sets a clear next step.
Draft a quote email for a customer enquiry
Customer emailed asking how much something costs. This drafts a friendly reply with the quote, what's included, and a clear next step.
Reply to a customer upset about a price increase
Honest, calm response when a regular customer pushes back on new prices. Doesn't apologise for the increase, but doesn't lecture either.
Ask a happy customer for a Google review
Short, low-pressure email or text asking for a Google review. Includes a direct review link instruction and a backup option if they don't have time.
Synthesise customer feedback
Synthesises customer feedback (reviews, surveys, interviews) into themes and recommendations.
Workflow: customer onboarding video kit generator
Generates a customer onboarding video kit — record once, watch many times.
Workflow: customer interview → social proof asset
Turns a single customer interview into a social proof asset — quote card, story, video clip.
Workflow: customer story interview → multiple assets
Turns one customer story interview into multiple marketing assets.
Workflow: pricing change customer comms
Coordinates customer comms for a pricing change with full grandfathering + segmentation.
Workflow: customer satisfaction trigger response
Triggers tailored responses to customer satisfaction scores (CSAT, NPS, etc.).
Workflow: monthly customer expansion campaign
Runs a monthly expansion campaign for customers showing growth signals.
Workflow: customer renewal scoring + intervention
Scores upcoming renewals + triggers tailored interventions to maximise retention.
Workflow: customer interview to website copy
Turns customer interviews into website copy — landing pages, value props, headlines.
Workflow: 'should I take this customer call' triage
Decides whether the founder should take a specific customer call.
Workflow: customer health → automated CSM playbook
Triggers automated CSM plays based on customer health signals.
Workflow: customer success quarterly business review
Generates the QBR for each strategic customer with metrics, value delivered, and next steps.
Workflow: 'turn customer feedback into product backlog'
Translates customer feedback (any source) into prioritised backlog items.
Workflow: customer interview → product positioning
Translates customer interviews into refined product positioning.
Workflow: customer email auto-categoriser
Categorises incoming customer emails to the right inbox + drafts replies for predictable categories.
Workflow: customer interview scheduling automator
Automates the recruit + schedule + reminder workflow for customer interviews.
Workflow: customer interview research → product backlog
Translates customer interview themes into prioritised product backlog items.
Workflow: customer renewal campaign
Runs the renewal campaign for a cohort of customers approaching contract end.
Workflow: customer-facing FAQ generator
Generates a customer-facing FAQ from real support tickets + sales objections.
Workflow: customer health scoring + expansion play
Identifies customers showing expansion signals + triggers tailored expansion outreach.
Workflow: customer success kick-off (per new customer)
Runs the kickoff process for every new customer to set up for success.
Workflow: '5 customer calls per week' system
Sets up the discipline of 5 customer calls per week + the synthesis routine.
Workflow: 'first 100 customers' founder-led GTM
Founder-led playbook for getting from 0 to first 100 customers without paid ads.
Workflow: customer event coordinator (in-person)
Coordinates an in-person customer event from RSVPs to follow-up.
Workflow: customer testimonial collection
Systematically collects + organises customer testimonials from every interaction.
Workflow: customer onboarding email sequence
Designs a 14-day onboarding email sequence that drives activation, not just welcome messages.
Workflow: 'voice of customer' weekly synthesis
Synthesises the week's voice-of-customer signals into a single internal Slack post.
Workflow: weekly customer interview synthesis
Synthesises the week's customer interviews into a single team-facing insights post.
Workflow: customer interview transcription + tagging
Processes customer interview recordings into searchable, tagged repository entries.
Workflow: customer success daily briefing
Generates a daily briefing for CSMs covering at-risk accounts, expansion signals, and tasks.
Workflow: customer review response bot
Drafts personalised responses to public reviews on App Store, G2, Trustpilot, etc.
Workflow: customer interview → case study
Turns a customer interview transcript into a publish-ready case study.
Workflow: customer health score + intervention
Calculates customer health scores, identifies at-risk accounts, and triggers tailored interventions.
Workflow: customer feedback synthesiser
Synthesises customer feedback from multiple sources into themes, insights, and recommended actions.
Build a 'how to be useful in customer interviews' guide for non-researchers
Trains non-researchers (PMs, founders, designers) to run useful customer interviews.
Build a 'customer interview to insight' workflow
Streamlines the workflow from raw interview to shippable insight.
Build a 'churned customer interview'
Designs an interview script for customers who recently cancelled — get the real why.
Build a 'voice of customer' Slack channel
Sets up a recurring 'voice of customer' Slack channel that keeps the team close to users.
Run a customer journey mapping workshop
Designs a customer journey mapping workshop with stakeholders.
Run a 'voice of the customer' synthesis
Synthesises customer signals from multiple sources into one voice-of-customer view.
Run a longitudinal customer study
Designs a longitudinal study tracking the same customers over time.
Run sentiment analysis on customer feedback
Codes customer feedback for sentiment with positive, negative, and mixed signal classification.
Design a customer interview script (general)
Drafts a 60-min general customer interview script for discovery research.
Build a customer health score model
Designs a customer health score model with weighted signals and intervention triggers.
AI Customer Service Lead
Your support team in a single agent. Drafts the reply, reads the situation, tells you when to escalate vs let it go.
Write a customer advocacy program plan
Designs a customer advocacy program with tiers, perks, and activation plays.
Write a customer milestone email
Drafts an email celebrating a customer milestone (anniversary, usage threshold, achievement).
Write a customer-success-led marketing brief
Briefs marketing on a campaign sourced from customer success insights about churn drivers.
Write a customer welcome video script
Drafts a 60-second welcome video script that activates new customers fast.
Write a customer onboarding email
Drafts the first onboarding email after purchase to drive activation, not just thank-yous.
Write a customer testimonial request email
Drafts a request email that gets you specific, story-driven testimonials, not generic praise.
Write a survey to learn from churned customers
Builds a churn survey that surfaces real reasons customers leave without bias.
Write a customer interview script
Drafts a 30-minute customer interview guide that surfaces real insights, not validation.
Build a customer persona
Generates a research-backed buyer persona with goals, pains, and channel preferences.
Write a customer case study
Drafts a problem-solution-result case study from raw interview notes.
Your AI Customer Success Manager
A deployable AI agent that monitors customer health, drafts save plays, and surfaces expansion opportunities. Configure once, run daily.
Build a customer council run-of-show
Plans the agenda and facilitation for a customer council meeting.
Build a top 10 customer review
Reviews the top 10 customers quarterly with risk, expansion, and advocacy plays per account.
Build a customer-funded growth plan
Plans how to grow profitably without raising venture capital, using customer revenue and prepays.
Build a customer-funded product roadmap
Builds a product roadmap funded and influenced by customer commitments rather than guesswork.
Build a customer prepayment strategy
Designs incentives to convert customers to annual prepay for cash flow benefit.
Write a customer offboarding email
Drafts a graceful customer offboarding email that preserves the relationship for future re-acquisition.
Build a customer journey map
Maps the end-to-end customer journey with touchpoints, emotions, and gaps.
Build a customer credit policy
Drafts a credit policy covering credit checks, terms, and collection.
Build a customer concentration risk analysis
Analyses customer concentration risk and recommends mitigation actions.
Build a customer advisory board plan
Plans a customer advisory board with structure, charter, and meeting cadence.
Write a customer success email
Drafts a customer success email that drives adoption and surfaces expansion or risk.
Run a customer discovery interview
Conducts a 30-minute jobs-to-be-done customer discovery interview with structured probes.
Answer hard customer questions in your brand voice
Responses to the 6 hardest customer questions. Honest, specific, voice-consistent.
Build a custom banned phrase list for your brand
The exact words and phrases your brand will never use, with the swap-in alternatives ready to go.
Customer language audit for ad copy
Strip verbatim phrases out of customer voice data and rank them by usability in headlines and ad hooks.
Lapsed customer interview script
Build the questions that get a churned customer to tell you the actual reason they left, not the polite one.
Customer interview synthesis
Compress raw interview transcripts into the patterns, contradictions, and one insight worth briefing a campaign on.
Competitor customer poaching map
Find where unhappy customers of your competitors vent, then build a switching message that meets them there.