Apology email when something went wrong
Service-recovery email after a stuff-up. Owns the mistake, says what you're doing about it, offers something to make it right.
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Updates live as you typeWrite an apology email to a customer after something went wrong.
My business: {{business_type}}
What went wrong: {{what_happened}}
Why it happened (one sentence — no excuses): {{why}}
What I'm doing so it doesn't happen again: {{prevention}}
What I'm offering them: {{offer}}
Write 80-110 words. Take responsibility in the first line. Don't over-explain or grovel. Don't say 'we apologise for any inconvenience' — too corporate. Be specific about the offer. Sign off with a first name.
Return just the email body. No subject line.Fill in the required fields above to copy or run this prompt.
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