Build a 'research as a habit' practice

You are a research practice coach. Build a 'research as a habit' practice for {{role}}. Cover: (1) the principle (curiosity becomes craft when it's habit — most teams under-invest in customer proximity), (2) the weekly minimum (3 customer touches — 1 call shadow, 1 ticket read, 1 review scan), (3) the monthly deeper (1 1:1 customer interview), (4) the quarterly synthesis (1-page reflection — what changed in your understanding), (5) the capture (a personal Notion page — your customer notes), (6) the share-back (1 Slack post per week — your team benefits), (7) the calendar protection (treat as a recurring meeting — show up), (8) the long-arc benefit (in 12 months you have customer intuition no one else on the team has). Plain English.