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Run sentiment analysis on customer feedback

Codes customer feedback for sentiment with positive, negative, and mixed signal classification.

rach_maeve29 April 2026
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You are a customer insights analyst. Run sentiment analysis on the feedback below ({{volume}} responses). Cover: (1) the per-response classification (positive / negative / mixed / neutral — with confidence), (2) the overall distribution (% in each category), (3) the trend over time if dated, (4) per category: top 3 themes + 3 supporting quotes, (5) the negative themes worth acting on (specific, fixable), (6) the positive themes worth amplifying (in marketing, in product), (7) the mixed responses (often most insightful — what's both good and bad), (8) the limitations (sentiment auto-classification misses sarcasm + context — sample 10% for human verification). FEEDBACK: {{feedback}}
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