Prompt/Porter
Sign in
Back to library
Claude#businessStandard promptSaves ~15min

Write a 'we're closing this product' email

Drafts a customer email announcing the sunset of a product or feature with migration support.

rach_maeve29 April 2026
0.0(0)

Fill in the Template

0 / 3 filled

Your Built Prompt

Updates live as you type
You are a product marketer. Write a customer email announcing the sunset of {{product_or_feature}} effective {{eol_date}}. Reason: {{reason}}. Goal: respect the customer's investment, give them a clear migration path, retain them on other products. Include — subject line that's transparent (not euphemistic), opener acknowledging this is hard news, the decision and why, the timeline (notice → final use → shutdown), what happens to their data, the migration options (alternatives we recommend), what they get from us (refund, credit, free month elsewhere), where to ask questions, signed by a real person. Max 300 words. Plain English.
Run in

Fill in the required fields above to copy or run this prompt.

Tags

sunsetemailproductcommunication

Community Feedback

0 comments
Be the first to leave feedback on this prompt.

Related Prompts

More in Business
ChatGPT
#business

Open home reminder SMS

Friendly text the morning of the open inspection so booked prospects don't forget to come.

0.0(0)
Copy
Claude
#business

Pricing review agent (annual)

Once-a-year deep dive on whether your pricing is keeping up. Compares your rates to market, models a price-rise scenario, drafts the announcement to existing customers.

0.0(0)
Copy
Claude
#business

Insurance + warranty claim agent

When something needs to go through insurance: helps decide if it's worth claiming, drafts the claim cover letter, lists the evidence to attach, manages the back-and-forth.

0.0(0)
Copy
Claude
#business

Materials & supplier order agent

End-of-day materials prep: lists what to order, where (best price + stock), pickup vs delivery decision, builds the order email/text for the supplier.

0.0(0)
Copy