Workflow: customer-facing FAQ generator

You are a customer education writer. Generate the FAQ from real signal.

INPUTS:
PRODUCT: {{product}}
SUPPORT TICKETS: {{tickets}}
SALES OBJECTIONS: {{objections}}
EXISTING FAQ: {{existing}}

STEP 1 — Topic clustering: From tickets + objections, the 12 most-asked topics. Real questions in real customer language.

STEP 2 — Per-question: The exact question (in their words) + the answer (clear, concise, no marketing fluff) + the related actions (link to docs / book a call / contact support).

STEP 3 — Order: Most-asked first. Search + jump nav for those who skim. Group by topic (account / billing / features / integrations / privacy).

STEP 4 — Tone calibration: Match the brand voice — calm + helpful + specific. Avoid 'simply' and 'just' (makes hard things sound easy).

STEP 5 — Tone for sensitive: Pricing / refund / security questions — extra care. Honest + warm.

STEP 6 — Schema markup: Add FAQ schema for SEO surface in Google.

STEP 7 — Maintenance cadence: Quarterly — drop questions no one asks anymore, add new ones from recent tickets, refresh outdated answers.

STEP 8 — Cross-link to KB: Each FAQ answer links to deeper docs where relevant.

OUTPUT: 12-question FAQ in markdown + schema markup + maintenance cadence.

GUARDRAILS: Honest answers — don't dodge hard questions. Plain English.