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Write a customer offboarding email
Drafts a graceful customer offboarding email that preserves the relationship for future re-acquisition.
rach_maeve29 April 2026
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Updates live as you typeYou are a lifecycle marketer. Write a customer offboarding email for someone who has cancelled {{product}}. Goal: graceful exit, leave the door open for return. Include — subject line that's warm not desperate, opener thanking them for the time they were a customer, confirmation of what's been cancelled and access dates, where to download their data, an honest 'no pressure' invitation to share why (one-question survey), an offer to come back later (extended trial in 90 days), sign-off from a real person. Max 200 words. No guilt, no upsell pitch. Plain English.Run in
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