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Build a 'customer interview to insight' workflow

Streamlines the workflow from raw interview to shippable insight.

rach_maeve29 April 2026
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You are a research operations lead. Build a customer interview → insight workflow for {{org}}. Steps: (1) record + auto-transcribe (Otter, Descript), (2) review transcript within 24h (memory fresh), (3) tag verbatims to themes (Dovetail or Notion), (4) cluster across N interviews to find patterns (5+ similar = pattern), (5) draft the insight (one sentence) + supporting evidence (3 verbatims + 1 stat if available), (6) the so-what (implication for the business), (7) the recommendation (specific action + owner), (8) the shareback (insight memo + Slack post + repository entry). The total: ~3h work per interview to extract publishable insight. Plain English.
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