Prompt/Porter
Sign in
Back to library
ChatGPT#businessWorkflowSaves ~45min

Build an NPS survey + follow-up program

Designs an NPS program with survey, segmentation, and follow-up actions per response.

rach_maeve29 April 2026
0.0(0)

Fill in the Template

0 / 1 filled

Your Built Prompt

Updates live as you type
You are a customer insights lead. Design an NPS program for {{product}}. Output: (1) survey (the NPS question + 1 follow-up open-ended), (2) cadence (after onboarding + every 90 days), (3) routing logic per response — promoters (9–10): trigger advocacy play (review request, referral push), passives (7–8): probe for friction, detractors (0–6): trigger 1:1 from CSM, (4) the email/in-app sequence per segment, (5) the report format (NPS score, trend, top reasons, action items), (6) the closing-the-loop ritual (respond to every detractor within 48 hours), (7) what NOT to do (don't game the survey timing). Plain English.
Run in

Fill in the required fields above to copy or run this prompt.

Tags

npssurveycustomerfeedback

Community Feedback

0 comments
Be the first to leave feedback on this prompt.

Related Prompts

More in Business
Claude
#business

Product Delivery Agent

A deployable AI agent that drafts PRDs, synthesises customer feedback, plans the roadmap, and writes release notes. Configure once, run per feature.

0.0(0)
Copy
Claude
#business

Hiring Funnel Agent

A deployable AI agent that runs your hiring funnel — JDs, candidate triage, interview kits, offer letters, candidate comms. Configure once, run per role.

0.0(0)
Copy
Claude
#business

Monthly Bookkeeping Agent

A deployable AI agent that runs your monthly close, BAS prep, and cash flow updates — AU-tax compliant. Configure once, run every month.

0.0(0)
Copy
ChatGPT
#business

Write a sales-to-CSM handoff

Drafts a structured sales-to-CSM handoff document so customers don't repeat themselves.

0.0(0)
Copy