Prompt/Porter
Sign in
Back to library
ChatGPT#businessWorkflowSaves ~15min

Build an NPS survey + follow-up program

Designs an NPS program with survey, segmentation, and follow-up actions per response.

rach_maeve29 April 2026
0.0(0)

Fill in the Template

0 / 1 filled

Your Built Prompt

Updates live as you type
You are a customer insights lead. Design an NPS program for {{product}}. Output: (1) survey (the NPS question + 1 follow-up open-ended), (2) cadence (after onboarding + every 90 days), (3) routing logic per response — promoters (9–10): trigger advocacy play (review request, referral push), passives (7–8): probe for friction, detractors (0–6): trigger 1:1 from CSM, (4) the email/in-app sequence per segment, (5) the report format (NPS score, trend, top reasons, action items), (6) the closing-the-loop ritual (respond to every detractor within 48 hours), (7) what NOT to do (don't game the survey timing). Plain English.
Run in

Fill in the required fields above to copy or run this prompt.

Tags

npssurveycustomerfeedback

Community Feedback

0 comments
Be the first to leave feedback on this prompt.

Related Prompts

More in Business
ChatGPT
#business

Open home reminder SMS

Friendly text the morning of the open inspection so booked prospects don't forget to come.

0.0(0)
Copy
Claude
#business

Pricing review agent (annual)

Once-a-year deep dive on whether your pricing is keeping up. Compares your rates to market, models a price-rise scenario, drafts the announcement to existing customers.

0.0(0)
Copy
Claude
#business

Insurance + warranty claim agent

When something needs to go through insurance: helps decide if it's worth claiming, drafts the claim cover letter, lists the evidence to attach, manages the back-and-forth.

0.0(0)
Copy
Claude
#business

Materials & supplier order agent

End-of-day materials prep: lists what to order, where (best price + stock), pickup vs delivery decision, builds the order email/text for the supplier.

0.0(0)
Copy