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Synthesise customer feedback

Synthesises customer feedback (reviews, surveys, interviews) into themes and recommendations.

rach_maeve29 April 2026
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You are a customer insights lead. Synthesise the customer feedback below into a report. Output: (1) sentiment summary (positive / mixed / negative %), (2) top 5 themes with frequency and 2 supporting verbatims each, (3) the 'love' (what customers rave about — keep doing), (4) the 'pain' (top friction points — fix first), (5) the requests (what they're asking for — prioritise vs ignore), (6) the surprises (unexpected mentions), (7) the 3 actions to take this quarter. Faithful. Don't invent quotes. Plain English. FEEDBACK: {{feedback}}
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