Build a $1.5-3k/month AI automation offer for HVAC and home services — missed call text-back, lead response, estimate follow-ups, review requests. Adapted from @digitallauraanderson.

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Claude

#communication

Engagement letter — scope variation request

A scope variation request that separates new work from the original engagement so it's documented and billable, not absorbed. References the original engagement, names the clause, gives fee + time + sign-off path.

Roster swap request — accept or decline

A staff roster-swap reply that decides in line 1, explains briefly, and either confirms logistics or offers a real alternative. Same tone for yes or no — fair, casual, no "unfortunately".

Short-notice substitution request to a supplier

A short-notice substitution request when delivery arrives short or wrong — states the problem, the specific ask, the by-when, and your backup plan so the supplier knows the stakes without you sounding panicked.

Out-of-scope request — decline or quote separately

An out-of-scope request reply that picks one of three clear paths (decline / refer / quote separately) and holds the line. State the decision in line 1, reaffirm what stays in scope, no "unfortunately".

Build a 'how to write a research email request' template

Drafts a template for emailing potential research participants for interviews or surveys.

Build a 'research vs product feedback' triage

Distinguishes research-worthy questions from feature requests that should just go to the backlog.

Workflow: feature request triage + product backlog feeder

Triages incoming feature requests, dedupes, scores, and feeds the product backlog.

Customer thank-you + review request agent

End-of-job sequence: thank-you SMS day-of, follow-up day 3 with review request, gentle re-ask day 14 if no review yet. Calibrated to not be pushy.

Build a 'dashboard request triage'

Triages dashboard requests from stakeholders to prevent dashboard sprawl.

Tenant maintenance request acknowledgement

Quick reply when a tenant logs a maintenance issue. Confirms receipt, sets expectations on next steps.

Reschedule request from coach side

When you need to move a session yourself. Acknowledges the inconvenience, offers concrete alternatives, no over-apologising.

Build a 'kill the meeting' decision tree

Provides a decision tree for whether a request should be a meeting, async doc, or email.

Refund request — fast, empathetic reply

A two-paragraph reply that approves (or explains) the refund without making the customer feel like a problem. Saves both sides time.

Write a 'no' email to a feature request

Drafts a respectful 'no' to a customer feature request that strengthens the relationship.

Build a 'how to brief a research request' template

Drafts a template for non-researchers to brief a research request well.

Build a 'quick research request' triage

Triages quick ad-hoc research questions to give fast answers without ceremony.

Staff roster — open shift cover request

A group-chat-friendly message asking the team to cover an open shift, written so the right person says yes first.

Write a 'no thanks' rejection email

Drafts a graceful 'no' to an opportunity, request, or pitch without burning the relationship.

Write a meeting request email

Drafts a meeting request email that respects the recipient's time and gets a yes.

Write a recommendation request

Drafts a request to a manager or colleague for a written recommendation or LinkedIn endorsement.

Write a customer testimonial request email

Drafts a request email that gets you specific, story-driven testimonials, not generic praise.

Build a 'no meeting day' protection script

Drafts the language to protect deep-work blocks against meeting requests.

Write 'no' templates in your brand voice

How to decline a request, partnership, refund, or feature ask without breaking voice or burning the relationship.

Build a citation in APA / Chicago / Vancouver

Generates a citation in the requested style for any source.

Build a 'before commissioning research' checklist

Provides a pre-commission checklist for any new research request.

Build a 'saying no' script library

Builds a library of polite-but-clear 'no' scripts for common requests.

Maintenance request triage agent

Sorts incoming maintenance requests by urgency and drafts the tenant reply, owner approval ask, and contractor brief.

Letter to insurer requesting additional services

Formal letter to WorkCover, TAC, DVA, or a private health insurer requesting additional services or extension of cover.

Warranty + callback management agent

Triages incoming callback requests (warranty vs not, urgent vs not), drafts the response, schedules the visit, decides if a charge applies.

Build a Data Subject Access Request (DSAR) process

Drafts a process for handling subject access requests (right to data + right to delete).

Run M&A due diligence prep

Prepares the buy-side due diligence checklist and request list for an acquisition target.

Workflow: 'protect my deep work' calendar manager

Manages the founder's calendar to protect deep work blocks against meeting requests.

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