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Tenant maintenance request acknowledgement

Quick reply when a tenant logs a maintenance issue. Confirms receipt, sets expectations on next steps.

rach_maeve1 May 2026
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Write a reply acknowledging a tenant's maintenance request.

Property address: {{address}}
Tenant first name: {{tenant_name}}
The issue they reported: {{issue}}
Urgency (urgent / non-urgent / safety-critical): Urgent (within 48h)
Expected next step + rough timeline: {{next_step}}

Write 60-100 words. Friendly, professional, prompt-feeling. Confirm what they reported (so they know you read it). Acknowledge urgency level. Be specific about the next step (who's coming, when, or that you'll get back to them by X with a tradie quote). End with 'reach out if anything changes (e.g. it gets worse) — happy to escalate'.

Return just the email body.
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real-estaterentalmaintenanceproperty-managertenant

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