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Recall SMS for a lapsed client
Short, low-pressure text to a client who hasn't booked in a while. Doesn't sound automated, doesn't push.
"Running late, here's the new ETA" SMS
Short customer-friendly text when you're running late to a job. Doesn't make excuses, gives a real new arrival window.
SMS promo to your customer list that doesn't feel like spam
One text to your past customers that books work without burning goodwill - includes the compliance bits.
Post-visit thank you with a soft review ask
Day-after thank-you email or SMS that doesn't feel like an autoresponder. Mentions one specific thing about their visit, then makes the review ask feel like a favour rather than a chore.
Post-inspection buyer follow-up sequence agent (3 touches, 7 days)
A 3-touch post-inspection sequence (SMS, call, email, final SMS) plus the CRM scorecard - the full follow-up loop in one place, so no buyer falls through.
Last-minute table reclaim agent
A 4-channel reclaim pack you can fire off in 2 minutes when a no-show frees a table: IG Story, FB post, regulars SMS, and the walk-in script.
New client first booking sequence agent (confirm, prep, arrival)
A 3-message new-client sequence: confirm with warm tone, prep them 48 hours out, and a calm day-of arrival SMS - plus a memory hook for their next visit.
Repeat client booking + confirm + memory hook agent
A 5-message repeat-client flow that uses real memory to keep the touch warm: confirm, 24-hr SMS, day-of prep, post-visit thank-you, and the memory hook for next time.
New service pricing enquiry reply agent
A 5-message pricing reply set: the main reply, an SMS version, the 5-day follow-up, the "I will think about it" reply, and the calm "more than I expected" response.
Mass shipping delay notification agent
A 5-channel delay notification pack: email, SMS, Instagram Story sequence, website banner, and the CS reply template - all in the founder's voice, all matched to the same new ETA.
End-of-term parent update agent
A term-end update that pairs a real-language email with a 60-word SMS version, both ending on the one re-enrolment question that matters.
Monthly buyer database nurture agent
A monthly nurture pack: the main email, four segment-specific PS lines, an SMS version, a 3-frame IG Story, and the CRM tagging plan.
Pre-booking confirmation SMS with parking + weather
A day-before SMS that confirms the booking and pre-answers the two questions guests always ask (parking + what to wear), with a low-friction cancel option to cut no-shows.
Mid-shift roster gap — call-around SMS
A fast mid-shift fill-in SMS for the casual pool — states the shift, the rate, the cutoff, and a YES/NO reply pattern so the first yes wins. Includes the messaging order so you're not double-booking.
Workflow: customer success daily briefing
Generates a daily briefing for CSMs covering at-risk accounts, expansion signals, and tasks.
Customer enquiry triage agent
Customer enquiry comes in via SMS/email/FB. This agent classifies it, drafts the right reply, and either books a quote visit or kills it gracefully.
Customer thank-you + review request agent
End-of-job sequence: thank-you SMS day-of, follow-up day 3 with review request, gentle re-ask day 14 if no review yet. Calibrated to not be pushy.
Daily scheduling agent
Plans tomorrow's jobs in priority + drive-time order, builds the SMS reminders, flags conflicts, drafts apology messages for any cancellations.
Rebooking nudge — gentle, not salesy
A short SMS or email to a regular who is overdue for their usual booking. Recalls them without sounding desperate.
Polite no-show follow-up SMS
An SMS to a client who did not show. Doesn't shame them, names the missed-fee policy if it applies, and books them in again.
Open home reminder SMS
Friendly text the morning of the open inspection so booked prospects don't forget to come.
Last-minute cancellation reschedule SMS
Short text when a client cancels last-minute. Acknowledges, doesn't shame, offers reschedule options.
Build a data retention policy
Drafts a data retention policy with per-category retention periods and deletion mechanisms.
Build a Spam Act 2003 compliance check
Audits email + SMS marketing for AU Spam Act 2003 compliance.
Write SMS marketing campaign
Drafts a 4-message SMS sequence that respects the channel's rules and drives high CTR.