Booking confirmation that reduces no-shows

Write a booking confirmation message for {{first_name}}.

Service: {{service}}
Date + time: {{appointment_when}}
Location / address: {{location}}
Duration: {{duration}}
What to bring or do beforehand: {{prep_notes}}
Reschedule policy in plain English: {{reschedule_policy}}
Optional: the practitioner / staff member they will see: {{practitioner}}

Write as a single message (SMS-style works, email also fine).
- Open with their first name.
- Confirm what / when / where in 2–3 lines.
- Include the prep notes as a short bullet list (max 4 bullets).
- Reschedule policy in 1 line.
- Close: "See you soon" or similar, signed off as {{my_name}} from {{business_name}}.

Under 150 words. AU English. No corporate-sounding "we look forward to".