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Repeat no-show — final-notice message (warm but firm)

After 2-3 no-shows, the message that switches a client to prepayment without burning the relationship. Names the pattern, sets the new boundary, gives them an exit if it doesn't suit.

First-visit prep email — what to expect

A "first visit" email that takes the nerves out. Walks the new client through exactly what happens, what to bring, where to park — so they show up relaxed and on time.

#business

Annual price-rise heads-up email

A clear, warm heads-up email when you put prices up. Names the why without complaining, names the date, locks in the existing-booking promise.

Claude

#business

Categorise mobile + in-salon income for the BAS

BAS-ready categorisation that splits mobile vs in-salon appointments, applies ATO cents-per-km vehicle deduction against the mobile side, and gives a margin snapshot per channel.

Rebooking nudge — gentle, not salesy

A short SMS or email to a regular who is overdue for their usual booking. Recalls them without sounding desperate.

Booking confirmation that reduces no-shows

A confirmation message that is warm, short, and includes the prep info that makes clients show up on time and ready.

#marketing

Birthday rebooking offer (warm, not spammy)

Use the birthday window as an anchor for a recall. Service-specific gift, two slots to choose from, no guilt-trip about how long it's been.

Polite no-show follow-up SMS

An SMS to a client who did not show. Doesn't shame them, names the missed-fee policy if it applies, and books them in again.