Repeat client booking + confirm + memory hook agent
A 5-message repeat-client flow that uses real memory to keep the touch warm: confirm, 24-hr SMS, day-of prep, post-visit thank-you, and the memory hook for next time.
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Updates live as you typeAct as my repeat-client booking agent. A regular has booked their next appointment and I want a short, warm confirm + reminder flow that uses what I already know about them, without sounding like a chain salon auto-responder.
Client name + last service + last visit date: {{client_history}}
Today's booking - service + date + time: {{this_booking}}
What I remember about them (preferences, sensitivities, life stuff): {{memory}}
Anything I want to ask before the appointment (a change, a product to try, a routine update): {{ask}}
Any new offer or product I would like to soft-mention (or "none"): {{soft_offer}}
Channel: SMS only
Return:
1. Confirmation message (sent at booking) - 50-70 words. References one specific thing about them or the last visit. Confirms the date and what they have booked. Notes anything I want to ask before then.
2. 24-hour reminder - SMS under 160 characters. Friendly, casual, the time + one personal detail (e.g. "doing the deep treatment this time as planned").
3. Day-of soft prep - optional, only if needed - one line about arrival or anything we changed since last visit.
4. Post-appointment thank-you (sent 2 hours after) - 60-80 words. References something we talked about during the visit. Names when I would book them in next. Soft mentions the offer if I added one - never pushy.
5. The memory hook - the 2 lines I save in their record now, so next time I open it I know what we said and what to do differently.
AU English. Warm, specific, never templated-feeling. No "thank you for your loyalty" cringe. Sound like a small business that remembers them.Fill in the required fields above to copy or run this prompt.
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