The Library
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30-second reel script: a day on the tools
Scripts a short vertical video that builds trust with locals - what to film, what to say, and the text overlays.
GST commission invoice for the vendor
Drafts the formal commission invoice to the vendor on settlement, with the GST line, agency ABN, and trust account note. The compliant version, not the casual one.
Trust account weekly reconciliation script
Walks the weekly trust account reconciliation step by step: deposits in, withdrawals out, balance match, exceptions to flag. The discipline that keeps your REI audit clean.
Audit a pricing page for clarity and conversion
Where the pricing page leaks trust or confuses buyers. Forensic, not just 'add testimonials'.
Build an 'EA + founder' working agreement
Drafts a working agreement between a founder and their EA covering scope, comms, and trust.
Write a 'we're raising prices' email
Drafts a transparent price-increase email to existing customers that retains trust.
Quick code review — what's wrong with this snippet?
A code review you can read without being a developer. Verdict, bug, safety flags, clarity tweaks, and what to test before trusting it. No lecture.
Build a 'data trust' building protocol
Plans how a data team builds trust with stakeholders over time.
Email nurture sequence agent
Writes a 5-email welcome / nurture sequence for new subscribers that builds trust and ends with one clear ask.
Build a 'how to disagree well' framework
Drafts a framework for disagreeing in meetings without breaking trust.
Newsletter sponsorship copy
Write newsletter sponsorship copy that fits the host's voice and earns clicks without breaking the reader trust.
Build a data lineage doc
Documents data lineage from source to consumed metric for trust + debugging.
Write 'why we said no' transparency post
Drafts a post explaining a feature, partnership, or opportunity the brand turned down, to build trust through clear values.
Build a 'thinking partner' check-in
Designs a recurring 'thinking partner' check-in with a peer founder or trusted advisor.
Write a 'before/after' transformation post
Drafts a customer transformation story post for social media that earns saves and trust.
Build an AMA session format
Designs an AMA (Ask Me Anything) session with leadership that earns trust.
Write a 'what we're working on' update post
Drafts a transparent product update post for community + social that builds trust.
Write 'what we got wrong' post
Drafts a transparent 'we got it wrong' founder post that builds trust through accountability.
Off-market opportunity alert (buyer's agent → buyer)
Heads-up email when an off-market property fits a buyer's brief. Builds trust without giving everything away.
Design a cross-sell and upsell strategy that doesn't feel pushy
The right offer at the right moment, in the brand voice. Without the salesy nudge that erodes trust.
Write a 'why us' page
Drafts a 'why us' page that builds trust through specificity rather than corporate platitudes.
Build a 'first 30 days as a new manager' plan
Plans a new manager's first 30 days to set the team up for trust and clarity.
Workflow: customer review response bot
Drafts personalised responses to public reviews on App Store, G2, Trustpilot, etc.
Build a 'we're pivoting' announcement
Drafts a pivot announcement to team, customers, and investors that maintains trust.