The Library
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Reply to a one-star review (without sounding defensive)
Calm, professional reply to a negative Google or Facebook review. Acknowledges the issue, doesn't blame the customer, invites them offline to fix it.
Recovery message when something went wrong
For the guest who had a hiccup mid-stay or mid-meal. Owns the issue, says what you're doing about it, makes a concrete gesture, opens the door for them to come back.
Build a pivot table in Excel from a messy export
Copilot lists the data quality issues in a messy export, applies the minimum cleanup on a copy, builds the pivot with slicers, and tells you what the pivot is actually saying.
Supplier issue resolution agent (wrong delivery, price hike, missed cut-off)
A 5-step supplier issue workflow: read the pattern, set a fair ask, draft the message, line up Plan B, and write the 3-day follow-up - so one bad week does not run on for months.
Refund approval reply that keeps the customer
A refund approval that confirms in line 1, acknowledges the specific issue, lays out the process, and (optionally) keeps the door open for next time. Doesn't use the "we apologise for any inconvenience" line.
Standing weekly order email to a new supplier
A reusable standing weekly order template for a new supplier — items, quantities, delivery window, substitution rule, payment terms, and a single-name contact for issues. Reply 'confirmed' closes the loop.
Generate Midjourney for newsletter cover
Generates Midjourney prompts for a custom newsletter cover image per issue.
Write a newsletter issue
Drafts a value-packed newsletter issue with a hook, main story, tools, and CTA.
Generate Midjourney for newsletter header
Generates a Midjourney prompt for a newsletter header image that signals the issue's theme.
Tenant maintenance request acknowledgement
Quick reply when a tenant logs a maintenance issue. Confirms receipt, sets expectations on next steps.
Write LinkedIn newsletter intro post
Drafts the announcement post and first issue framing for launching a LinkedIn newsletter.
Generate 10 newsletter subject lines
Writes ten newsletter subject lines for one issue, testing different open-rate triggers.
Write a personal newsletter intro
Drafts a personal opener for a newsletter issue that humanises the writer in 3 sentences.
Build a 'when to escalate' guide
Drafts a clear 'when to escalate' guide so issues surface at the right time.
Build a vulnerability disclosure policy
Drafts a vulnerability disclosure policy that invites researchers to report security issues safely.
Build a 'session replay analysis'
Analyses session replays to surface UX issues users won't report.