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2 prompts·Search: "out-of-scope"
Claude
#communication

Out-of-scope request — decline or quote separately

An out-of-scope request reply that picks one of three clear paths (decline / refer / quote separately) and holds the line. State the decision in line 1, reaffirm what stays in scope, no "unfortunately".

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Claude
#communication

Plain-English engagement letter cover note

A plain-English cover note that goes ABOVE the formal engagement letter — translates the clauses into what the client's actually agreeing to, names the out-of-scope limits, invites questions before signing.

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