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Standard prompt Agent prompt Dashboard Skill Workflow

7 prompts·Search: "decline"

Claude

#communication

Application outcome reply agent (yes, no, conditional)

A 5-piece application outcome pack: successful reply, conditional reply, declined template, owner update, and the same-day admin checklist - compliant and kind.

Refund denial agent (firm, fair, AU Consumer Law aware)

A 5-step refund denial workflow: a Consumer Law sanity check, the decline reply, a tone pass, the escalation message, and the policy lesson - all on one page.

Roster swap request — accept or decline

A staff roster-swap reply that decides in line 1, explains briefly, and either confirms logistics or offers a real alternative. Same tone for yes or no — fair, casual, no "unfortunately".

Out-of-scope request — decline or quote separately

An out-of-scope request reply that picks one of three clear paths (decline / refer / quote separately) and holds the line. State the decision in line 1, reaffirm what stays in scope, no "unfortunately".