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Claude
#other
Workflow: support ticket triage + draft-reply system
Multi-step workflow that classifies, prioritises, and drafts replies for incoming support tickets.
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Claude
#other
Workflow: customer-facing FAQ generator
Generates a customer-facing FAQ from real support tickets + sales objections.
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Claude
#other
Workflow: knowledge base auto-updater from solved tickets
Identifies recurring support tickets that should become KB articles + drafts the articles.
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Claude
#other
Workflow: support escalation workflow
Escalates support tickets that need engineering, product, or executive attention.
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