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Refund denial agent (firm, fair, AU Consumer Law aware)
A 5-step refund denial workflow: a Consumer Law sanity check, the decline reply, a tone pass, the escalation message, and the policy lesson - all on one page.
Chronic no-show client policy escalation agent
A 5-step chronic no-show escalation: decision check, the message, the internal record, the team brief, and the pushback reply - the whole boundary conversation, drafted in one go.
Three-touch invoice escalation agent (gentle, firm, formal)
Three escalating chase drafts (day 7, 14, 21), plus the pause-work email and the CRM flag - everything ready to send without rewriting under pressure.
Disputed invoice resolution agent
A 5-step dispute workflow: line-by-line audit, negotiation strategy, the reply, credit note if needed, and the escalation path - so disputed invoices resolve in days, not months.
Professional services dunning agent (reminder, demand, solicitor)
A 5-step formal dunning workflow with reminder, demand, final letter, phone script, and the escalation checklist - so chase is paperwork, not anxiety.
Insurer escalation agent (WorkCover/TAC/DVA)
When the insurer wants more sessions / a return-to-work date / questions your assessment — this agent drafts the escalation letter + evidence pack.
Property manager arrears agent
Walks an arrears situation through the right escalation steps — messaging, legal notices, and vendor communication.
Write an AR follow-up email sequence for overdue invoices
Three-email escalation sequence for chasing overdue AU invoices — friendly nudge → firm reminder → final notice — with the right legal/PPSA wording for the last one.
Write a comic strip concept
Designs a 4-panel comic strip concept with setup, escalation, twist, and punchline.
Workflow: support escalation workflow
Escalates support tickets that need engineering, product, or executive attention.