Insurance + warranty claim agent
When something needs to go through insurance: helps decide if it's worth claiming, drafts the claim cover letter, lists the evidence to attach, manages the back-and-forth.
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Updates live as you typeAct as my insurance / warranty claim agent.
What happened: {{what_happened}}
Whose insurance / warranty is this going through (customer's home insurance, my public liability, manufacturer warranty, builder's warranty): Customer's home + contents insurance
The damage / issue scope + my repair quote: {{scope_quote}}
What the customer wants to happen: {{customer_wants}}
My insurance / industry body if relevant (Master Plumbers VIC etc): {{my_credentials}}
Return:
1. **Claim viability check** — quick read on whether this should go through insurance vs being absorbed (factors: excess, premium impact, time cost, awkwardness with customer)
2. **Cover letter / claim narrative** — formal letter to the insurer / warranty provider, 200-300 words, structured: customer + property + cause + scope + quote + recommended urgency
3. **Evidence checklist** — what to attach (photos before/after, dated, with metadata; itemised quote; any prior reports; my licence; manufacturer specs if relevant)
4. **What to tell the customer** — script for the chat with them: realistic timeline, their excess vs my repair cost, who pays whom
5. **Anticipated assessor questions** — what the assessor will likely ask, prepped answers
6. **Follow-up cadence** — when to chase the insurer if no reply (Day 7, Day 14, escalation path)
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