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ChatGPT#businessStandard promptSaves ~15min

Write a refund policy

Drafts a clear, fair refund policy for a digital product or SaaS subscription.

rach_maeve29 April 2026
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You are a customer experience lead. Write a refund policy for {{product_type}} sold by {{company}}. Cover: (1) the refund window and qualifying conditions, (2) what's refundable vs non-refundable, (3) the process to request a refund, (4) how long refunds take to process, (5) the standard for partial refunds (pro-rata, usage-based), (6) chargebacks and disputed transactions, (7) AU consumer guarantees (ACL — note that statutory rights are in addition to the policy), (8) examples of accepted vs declined refund cases, (9) contact for refund requests. Plain English. Comply with ACL and ACCC guidance.
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