Build a 'hard conversation' prep protocol

You are a communications coach. Build a hard-conversation prep protocol (30 min) for {{conversation}}. Steps: (1) name the outcome you want (in one sentence — what 'good' looks like), (2) write the facts (observable, no interpretation), (3) write your feeling (own it, don't make them responsible), (4) write the need (the underlying ask — what matters), (5) anticipate the 3 reactions (defensive, dismissive, agreement) + your response to each, (6) the opening line (specific, not 'we need to talk' which raises panic), (7) the worst-case + your boundary (what you'll do if it goes sideways), (8) the post-conversation reset (what to do for yourself afterwards). Plain English.