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Build a 'doc culture' policy

Drafts a 'doc culture' policy that defaults to writing things down for clarity and async work.

rach_maeve29 April 2026
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You are an operations lead. Build a doc culture policy for {{org}}. Cover: (1) the principle (write it down — once, in the right place — saves 10x the time of repeating yourself), (2) the doc types (decisions / runbooks / specs / postmortems / how-we-work / RFCs), (3) the per-doc template (so people don't reinvent), (4) the storage (single source of truth — usually Notion or Google Drive — pick + commit), (5) the discoverability (search-first, organised second — naming + tagging matters), (6) the maintenance (every doc has an owner + last-reviewed date), (7) the read-first culture (before asking — search; before scheduling a meeting — read), (8) the doc-as-meeting-prep (read in advance — meeting time is for discussion, not catch-up). Plain English.
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