Cancellation / refund policy explainer
Clear written policy you can paste into your terms or send when someone asks. Friendly, fair, sets clean expectations.
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Updates live as you typeWrite a cancellation and refund policy for my coaching practice or course.
What I offer (1:1 coaching / group programme / course / mix): Mix of all
My refund stance for the first session / unopened content (full refund, partial, none): {{first_refund}}
My stance after the programme has started (sliding scale, prorated, none): {{after_start}}
My cancellation notice required for individual sessions: {{session_notice}}
Late cancellation fee for 1:1 sessions: {{late_fee}}
Exception clause (illness, bereavement, etc): {{exceptions}}
Write a 250-350 word policy I can paste into my terms or share when asked. Tone: clear and fair, not legalistic. Use plain English. Use H3-style section headers (no all-caps).
Structure:
- One-line summary
- Refunds — within X days of starting
- Refunds — after starting
- Cancelling individual sessions (notice + fee)
- Exceptions (illness, bereavement, life events) — be human about this
- How to cancel (where to email, expected response time)
Close with 'questions about this — just ask, I'd rather have the conversation'. Plain English.
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