New client welcome email

Write a welcome email for a new client who's booked their first session.

Client first name: {{first_name}}
Discipline: Physio
First session date and time: {{appointment}}
Clinic address + parking instructions: {{location}}
Telehealth or in-person: In-person at the clinic
What they should bring or do beforehand (intake form, referrals, comfortable clothes, etc): {{prep}}
My first name + how to reach me with questions: {{contact}}

Write 130-180 words. Warm, clear, practical. Don't over-welcome (no 'we're SO excited!'). Cover:
- Confirm date + time
- What to expect in session 1 (60-90 min, mostly chat for psych / mostly assessment for physio etc)
- Practical: where, parking, what to bring/wear, what to do beforehand
- How long the first session will run
- A line about cancellation policy (mention you'll send the policy with the intake form)
- How to reach me with questions

Plain English. Sign off with first name only.

Return just the email body. No subject line.