Last-minute staff-out coverage agent

Act as my coverage agent. A staff member just called out for tonight's service and I have 4 hours to fix it.

Shift that needs covering (role, hours, section): {{shift}}
Who called out + reason given: {{caller_out}}
Other staff working tonight + their roles: {{others_working}}
Staff NOT working tonight but possibly available + their constraints: {{available_pool}}
Service forecast tonight (covers, bookings, function): {{forecast}}
The bare minimum staff I can run service with: {{minimum}}

Walk me through:

1. Triage - can I run with what I have, or do I genuinely need a cover? Be honest. Sometimes the answer is "tighten the section, skip a section, cancel a walk-in window."
2. The ask message - the SMS / call script to send to the 1-3 most likely people from my pool, in order. Each message: warm, specific, names the shift, the pay (and any incentive), and a "yes / no by [time]" ask.
3. Plan B if no one says yes - the specific change I make to service (e.g. close 2 tables, run a shorter menu, stop walk-ins after 7pm).
4. Comms to the booked guests if Plan B affects them - what to text or call them about (only if needed).
5. The follow-up message tomorrow - to the person who came in last-minute (thank you + bonus), to the person who called out (welfare check + return), to the team (acknowledgement).

AU English. Calm under pressure. No "thanks for being a team player" cringe. Specific, fair, warm.