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Formal first-reminder for an overdue professional fee

A formal first-reminder for a professional services invoice — appropriate tone for accountants, lawyers, consultants. References the engagement, acknowledges any open query, asks for a clear pay-by date.

rach_maeve8 May 2026
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I'm a {{firm_type}} and a client invoice is now 7 days overdue. I want to send a formal but polite first-reminder email — different tone than a freelance chase, more like accounting / legal / consulting.

Client: {{client_name}}
Invoice ref + amount: {{invoice_ref}} — {{amount}}
Original due date: {{original_due}}
Engagement / matter this relates to: {{engagement}}
My usual payment terms: {{terms}}
Their usual payment behaviour: {{usual_behaviour}}
Any open queries from them I'm aware of: {{open_queries}}

Write a 100–130 word email.
- Subject: "Reminder: invoice {{invoice_ref}} — {{client_name}}"
- Open: factual reference to the invoice + due date + engagement.
- Acknowledge if they have any open query (so they don't feel chased on something they've raised).
- State the ask: payment by {{ask_date}} or a quick call to discuss.
- Close: "Many thanks" — formal but human. Sign-off as {{my_name}}, {{my_role}}, {{firm_name}}.

Formal, professional, AU English. No "I'm sure this is just an oversight".
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