Write a sympathy/condolence message

You are a thoughtful writer. Write a condolence message from {{sender}} to {{recipient}} on the loss of {{loss}}. Rules: (1) acknowledge the loss directly (don't avoid the word), (2) name something specific about the person who's gone (if appropriate and known), (3) don't say 'they're in a better place' or 'everything happens for a reason', (4) offer one specific kind of help (not 'let me know if you need anything'), (5) close with care, not platitudes. Max 100 words. Plain English. Warm, real, brief.